SHIPPING AND PAYMENT
Delivery is free in Poland only.
Yes, the countries we ship to are: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.
If the country you live in is missing here, please contact us. If nothing stands in the way, we will arrange shipping! :)
1-7 business days
You can pay by card via PayPal or by bank transfer.
Sure! Once you receive your item, you can return or exchange it within 14 days as long as it has not been used. Information on returns is included in our terms and conditions.
Not later than 14 days from the date on which you informed us that you are returning the goods. We withhold the reimbursement until we receive the returned Goods or show the proof of postage.
We use the same payment methods that you used in the original transaction.
If the size of a purchased items does not fit (e.g. jacket is too short/long or sleeves too long/short), it is possible to modify it. Pleasec note that it will not be returnable anymore. Waiting time may extend to more than 7 business days.
Yes, please contact us by email: hello(at)lafenice.store.
If your order has already been shipped, a return/exchange procedure will be necessary.
Sure! The colors you see in the pictures are only our suggestion. We can manufacture each jacket in any of the available shades. Just let us know before placing your order :)