privacy policy

Last update: March 21, 2026

1. Data Controller

The controller of your personal data collected through the online store www.lafenice.store is "TOP-SKÓR" PRZEDSIĘBIORSTWO-PRODUKCYJNO-USŁUGOWO-HANDLOWE Agnieszka Traczyk, with its registered office at ul. Warneńska 11A/1, 26-600 Radom, Poland, NIP: 7961937734, REGON: 141101460 (hereinafter referred to as: "Controller" or "Store").

The LA FENICE Store is powered by Shopify technology, which allows us to provide the User with a high-quality shopping environment.

2. What Personal Data Do We Collect?

When you visit our Store, make a purchase, or contact us, we may collect the following categories of personal data:

  • Contact and Identification Data: first and last name, billing address, shipping address, phone number, email address.
  • Financial and Transactional Data: transaction details, payment methods, order number, purchase and return history (we do not store full payment card numbers – they are processed by external payment service providers).
  • Account Information: username, password (in encrypted form), saved preferences.
  • Communication Data: content of inquiries directed to customer service.
  • Device and Activity Data: IP address, browser information, time zone, and data on how you browse our Store (e.g., viewed products, cart contents), collected automatically using cookies.

3. Purposes and Legal Grounds for Processing (GDPR)

We process your personal data only for specific purposes, based on the following legal grounds resulting from Art. 6(1) of the GDPR:

  • Conclusion and Performance of a Sales Contract (Art. 6(1)(b) GDPR): Processing payments, fulfilling orders, organizing shipping, handling returns and exchanges, and maintaining a customer account.
  • Compliance with Legal Obligations (Art. 6(1)(c) GDPR): Issuing accounting documents, tax settlements, and handling complaints regarding non-conformity of goods with the contract.
  • Legitimate Interest of the Controller (Art. 6(1)(f) GDPR): Preventing fraud, ensuring service security, pursuing and defending against claims, as well as maintaining statistics and analytics to improve the Store's operation.
  • User Consent (Art. 6(1)(a) GDPR): Conducting marketing activities, including sending newsletters and using non-essential cookies (e.g., marketing cookies).

4. Who Do We Share Your Data With?

For the proper functioning of the Store, we share your data with carefully selected third parties, including:

  • E-commerce platform provider (Shopify Inc.), which stores and processes data on our behalf.
  • Online payment processors (e.g., Przelewy24, PayPal, providers of BLIK, Apple Pay, Google Pay).
  • Courier and shipping companies (e.g., DPD) to deliver your order.
  • Accounting, legal, and IT service providers.

5. Cookies

Our Store uses cookies to ensure the proper functioning of the website, remember cart contents, and for analytical and marketing purposes. We use our own cookies and third-party cookies (e.g., Shopify, Google, Meta, Pinterest).

Detailed information on the names of individual cookies, their providers, purposes, and their storage duration can be found in our dedicated Cookie Policy.

During your first visit to the Store, you can consent to the use of specific categories of cookies or change their settings. Essential cookies, required for the safe and proper functioning of the Store, are installed automatically.

6. Data Transfer Outside the EEA

Due to the use of the Shopify platform, your personal data may be transferred outside the European Economic Area (EEA), including to Canada or the United States. Shopify ensures an adequate level of personal data protection based on legally recognized mechanisms, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention Period

We store your data only as long as necessary to achieve the following purposes:

  • Transactional and Accounting Data: for 5 years from the end of the calendar year in which the tax payment deadline expired (in accordance with tax law regulations).
  • Data related to the performance of the contract: until the statute of limitations for potential civil claims has expired.
  • Marketing Data (Consent): until you withdraw your consent.

8. Your Rights

Under the GDPR, you have the following rights:

  • The right to access your data and receive a copy.
  • The right to rectify (correct) your data.
  • The right to erasure ("right to be forgotten") – if there are no other legal grounds for processing.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object: to the processing of data based on a legitimate interest.
  • The right to withdraw consent: at any time (without affecting the lawfulness of processing before its withdrawal).

To exercise your rights, please contact us. You also have the right to lodge a complaint with a supervisory authority – in Poland, this is the President of the Personal Data Protection Office (PUODO).

9. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other legal and operational reasons. The updated version will always be published on this page with a new "Last update" date.

10. Contact

If you have any questions regarding the processing of your personal data or to exercise your rights, please contact us:

  • Email: hello[at]lafenice[dot]store (to avoid spam, please replace [at] with @ and [dot] with a dot)
  • Phone: +48 602 350 537
  • Postal address: "TOP-SKÓR" PPUH Agnieszka Traczyk, ul. Warneńska 11A/1, 26-600 Radom, Poland