COOKIE POLICY
LA FENICE Online Store (www.lafenice.store)
Last updated: March 28, 2026
This Cookie Policy supplements our Privacy Policy and describes in detail how we use tracking technologies in our Store.
1. What are cookies?
Cookies are small text files stored on your device. In our Store, we also use other tracking technologies such as pixels, web beacons, and scripts. These allow the Store to "remember" your actions and preferences (such as cart contents or login details), analyze website traffic, and tailor advertisements.
2. Types and purposes of cookies used
Within the LA FENICE Store, we use cookies divided into three main categories:
A. Necessary and Functional
These are essential for the operation of the Store's basic functions and to ensure security and convenience of use.
| Provider | Purpose and description | Retention period |
|---|---|---|
| Shopify | Enable site navigation, secure login, and maintaining products in the cart. | Session / 14 days |
| Cloudflare | Protection against bots and security optimization (__cf_bm cookie). | 30 minutes |
| Shopify Messaging | Support for Shopify Inbox chat – remembering your conversation history with Store support. | 1 year |
B. Analytical
These help us measure traffic and understand how Users use the site, allowing us to continuously improve it.
| Provider | Purpose and description | Retention period |
|---|---|---|
| Google Analytics | Collecting anonymous visit statistics (_ga, _ga_* cookies). | 2 years |
| Shopify Analytics | Internal platform tools for monitoring Store performance. | 1 year |
C. Marketing and Advertising
Used to tailor advertising content to your interests on external websites and to manage pop-up windows.
| Provider | Purpose and description | Retention period |
|---|---|---|
| Meta (Facebook) | Personalizing ads on Facebook and Instagram and measuring their effectiveness. | 90 days |
| Measuring conversions and tailoring ads on Pinterest. | 1 year | |
| Google Ads | Managing Google advertising campaigns and remarketing. | 90 days |
| SendWILL | Managing the display of pop-ups (e.g., newsletter sign-up). | Depending on the campaign |
3. Consent Management
During your first visit to the Store, you have the option to accept all cookies, reject selected categories (except Necessary), or change your settings. You can also delete cookies from your browser at any time:
4. Data Transfer Outside the EEA
Some of the tools we use (including services from Shopify, Google, Meta, Pinterest) may involve transferring collected information outside the European Economic Area – specifically to the USA and Canada. These entities ensure an adequate level of data protection by applying standard contractual clauses or based on European Commission adequacy decisions. Detailed rules regarding the processing and security of your data can be found in our Privacy Policy (Section 6).
5. More Information
If you have additional questions regarding the use of cookies at LA FENICE, please contact us at: hello[at]lafenice[dot]store (please replace [at] with @ and [dot] with a period).